Terms & Conditions

By placing an order with Web Design Era, you confirm that you are in agreement with and bound by the terms and conditions below. Era Biz Solutions ™️ shall represents the trade name of Web Design Era(Pvt)Ltd the bearing registration No.P.V 81735 which is a private limited company in Sri Lanka since 2011.

Definitions

The Client: The company or individual requesting the services of Web Design Era. Web Design Era : Primary designer/site owner & employees or affiliates.


General


Web Design carry out work only where an agreement is provided either by email, telephone, mail or fax. Web Design carry out work only for clients who are 18 years of age or above.


Website Design


Web Design Era accept responsibility for any losses incurred due to malfunction, the website or any part of it. The website, graphics [if copy right own by Web Design Era] and any programming code remain the property of Web Design Era. Any scripts, cgi applications, php scripts, or software (unless specifically agreed) written by Web Design Era remain the copyright of Web Design Era and may only be commercially reproduced or resold with the permission of Web Design Era. Web Design Era cannot take responsibility for any copyright infringements caused by materials submitted by the client. We reserve the right to refuse any material of a copyrighted nature unless adequate proof is given of permission to use such material. Any additions to the brief will be carried out at the discretion of Web Design Era and where no charge is made by Web Design Era for such additions, Web Design Era accept no responsibility to ensure such additions are error free and reserve the right to charge an according amount for any correction to these or further additions. The client agrees to make available as soon as is reasonably possible to Web Design Era all materials required to complete the site to the agreed standard and within the set deadline. Web Design Era will not be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines. Web Design Era will not be liable or become involved in any disputes between the site owner and their clients and cannot be held responsible for any wrongdoing on the part of a site owner. Web Design Era will not be liable for any costs incurred, compensation or loss of earnings due to the work carried out on behalf of the client or any of the clients appointed agents. Web Design Era will not be liable for any costs incurred, compensation or loss of earnings due to the unavailability of the site, its servers, software or any material provided by its agents. A deposit of 25% is required with any project before any design work will be carried out. Once a website has been designed and completed the final balance of payment is then due in accordance with our payment terms. There are no exceptions to this, i.e If the client decides they no longer want the site, as they have commissioned the work and paid a deposit they are still obliged to pay for the work that has been done. Non payment will result in legal action being taken if necessary.


Database, Application and E-Commerce Development


Web Design Era cannot take responsibility for any losses incurred by the use of any software created for the client. Whilst every care has been taken to ensure products are problem free and accurate, the ultimate responsibility lies with the client in ensuring that all software is functioning correctly before use. Any scripts, cgi applications or software (unless specifically agreed) written by Web Design Era remain the copyright of Web Design Era and may only be commercially reproduced or resold with the permission of Web Design Era.

Where applications or sites are developed on servers not recommended by Web Design Era, the client is expected to provide or seek any information,additional software,support or co-operation pertaining to the server required in order for the application to be correctly developed. Where large applications are to be developed, it is the clients responsibility to provide a suitable testing environment which is identical to the final production environment. The client is expected to test fully any application or programming relating to a site developed by Web Design Era before being made generally available for use. Where "bugs", errors or other issues are found after the site is live, Web Design Era will Web Design Era (but is not obliged to) to correct these issues to meet the standards of function outlined in the brief.


Website Hosting


Web Design Era cannot take responsibility for any copyright infringements. All video scripts shout hosted under our servers. For sites and domains hosted by Web Design Era, no guarantees can be made as to the availability or interruption of this service. Web Design Era cannot accept liability for losses caused by the unavailability, malfunction or interruption of this service, or for loss of turnover, sales, revenue, profits or indirect, consequential or special loss. Hosting Payment Policy & Billing Procedures All accounts are set up on a pre-pay basis. We accept payments via PayPal, and Western Union and Bank Transfers. Payment is due each anniversary month or period following the date the account was established. If 10 days have passed and payment has not been posted, the account will be suspended until further notice. The customer is responsible for all money owed on the account from the time it was established to the time that the customer notifies Web Design Era to request termination of services.


Quotations


The price quoted to the client is for the work specifically agreed on the quotation only. Should the client decide that changes are required after work on the website has commenced such changes are to be agreed and any additional cost will likewise be agreed prior to the work being started. Unless otherwise agreed any quotation provided will be valid for 30 days from the date of issue.


Payment of Accounts


A deposit is required from any new client before any work is carried out. It is the Web Design Era policy that any outstanding accounts for work carried out by Web Design Era or its affiliates are required to be paid in full, no later than 30 days from the date of the invoice unless by prior arrangement with Web Design Era. Once a deposit is paid and work completed you are obliged to pay the balance of payment in full. We will contact clients via email and telephone to remind them of such payments if they are not received when due. If accounts are not settled or Web Design Era have not been contacted regarding the delay, access to the related website may be denied and web pages removed. Following consistent non payment of an invoice our Solicitors will contact the client in question, with a view to taking the matter further and if need be to seek payment through legal procedures, and if necessary court summons.


Refund Policy


After work on a website commences any fees paid are not refundable.


Registration Charges


All third party costs arising from the registration of a domain name shall be met by the client. Domain names registered on behalf of the client by Web Design Era are property of the client. For convenience Web Design Era acts as administrator on the client's behalf. Web Design Era agrees to transfer any domain names to the client immediately upon request and without charge.


Design Credit


A link to Web Design Era will appear in either small type or by a small graphic at the bottom of the client's website. If a graphic is used, it will be designed to fit in with the overall site design. If you want to remove this client has to pay some additional fee.


Notes


Web Design Era has right to change or modify any of these terms or conditions at any time. Should clarification of any of the above be required please contact us. Last updated: 10th January 2021

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Address

Webdesign Era (Pvt) Ltd, No 102,De Melwatha Road,Nawala, Koswatte, Sri Lanka

Phone Number

Call +94 712 318 418

Email

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